Privacy Policy
Effective Date: September 22, 2026
ScooperDude Pet Waste Removal, LLC (“ScooperDude,” “we,” “our,” or “us”) respects the privacy of our customers and prospective customers. This Privacy Policy explains how we collect, use, and protect information provided to us.
Information We Collect
We may collect information you voluntarily provide when you contact us, request information about our services, become a customer, or otherwise communicate with us. This information may include your name, service address, email address, telephone number, billing information, and other information necessary to respond to your inquiry or provide our services.
How We Use Your Information
We use customer information to respond to inquiries, provide requested information and estimates, establish and manage customer accounts, schedule and provide services, process payments, provide customer support, and communicate about matters related to our services.
Telephone and Text Message Communications
ScooperDude may communicate by telephone or text message with individuals who have contacted us regarding our services or who have an existing business relationship with us.
Text messages may be used to respond to inquiries, provide requested information or estimates, establish or coordinate new service, confirm or communicate service dates and times, provide service updates, address account or billing matters, respond to customer questions, and provide other communications related to a customer’s inquiry or existing service.
We do not use text messaging to send unsolicited messages to individuals who have not previously contacted ScooperDude or established a business relationship with us.
Message frequency varies based on customer communication and service needs. Message and data rates may apply. Customers may reply STOP at any time to discontinue text messages or HELP for assistance.
Mobile Information and Privacy
We do not sell or rent customers’ mobile telephone numbers or text-message information.
Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be provided to service providers that assist us in operating our business and communicating with customers when reasonably necessary to provide those services. These providers are not authorized to use customer information for their own marketing purposes.
Information Sharing
We may use third-party service providers to assist with functions such as payment processing, customer management, scheduling, communications, website operation, and other business services.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights.
Data Security
We take reasonable measures to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
ScooperDude Pet Waste Removal, LLC
Charlotte, North Carolina
Website: www.scooperdude.com
